To All the Staff at the Royal Hotel Bath,
we have just enjoyed a very pleasant stay at your hotel and wanted to send everyone a thank you for all the care and attention we received.
In particular we would very much like to thank Tim and Nick on reception for always going the extra step, they are both so professional and welcoming.
Mick and his wonderful team in the Brasserie were just so delightful and nothing was too much trouble. A very special mention to the chef and his team too, the food was outstanding !.
We were so very impressed with all the Covid secure measures you have in place and as guests this made us feel especially safe. After over 40 years in the NHS we could not have been more impressed at how much care you are taking to continue to protect both guests and staff.
Thank you to the management team for the NHS special offer you have in place, it goes without saying this has been the hardest period of our long careers and your gesture means so much.
Finally, although it has been easy to single out the delightful staff members we met we were all aware of those behind the scenes and really appreciate how clean and comfortable all the facilities were.
So a MASSIVE THANK YOU to all, what a lovely hotel !.
Yours sincerely, Janet Wyatt.